A Bradford College student has been making waves in the business world, with Microsoft pledging £150,000 funding towards digital infrastructure for his start-up.
Abdul Rahman Majid’s innovative idea, ‘Kallabot’, was initially formed when he moved to Bradford and experienced difficulties trying to communicate with utility companies regarding bill payments.
Kallabot is described as an ‘AI-powered call center solution’ which offers automated customer support, sales calls, and appointment scheduling through the use of intelligent virtual agents. The AI agents are specially designed to suit various business industries, are programmed to handle hundreds of calls simultaneously, and can speak over 30 languages.
Speaking about his creation, Abdul said: “I noticed that many businesses are outsourcing this sort of work by hiring entire call centres, so wanted to build a more affordable solution that could provide the same service.
“When I was calling companies, I would often wait on hold for considerable amounts of time and knew there could be a better alternative. Sales calls can be a tedious process and often very resource intensive for businesses, meaning less time to focus on other areas. This is what sparked the idea.”
With Kallabot formed and ready to launch to market any day, Abdul recently decided to apply for funding from Microsoft aimed at start-ups in this sector. Having been successful with the bid, the new company has been backed with funding of £150,000 to use on digital infrastructure such as servers, website domains, and so on.
“The call centre industry is a huge pie and I want to take a small piece of this to build something big. After Bradford College I want to go to university and make new friends and connections, while also hopefully seeing Kallabot flourish”, Abdul finished.
One of Abdul’s teachers, Daniaal Rauf, spoke about the thriving student’s ongoing story: “It’s impressive to see a student excelling in both studies and entrepreneurship, especially when balancing academia and running a business can require exceptional time management and dedication.
“Abdul not only demonstrates a strong commitment to learning, but also showcases the ability to persevere in what he wants to achieve. His love for the business, as well as education, is incredible to see and is having an influence on other learners in his class.
“His success to date reflects a proactive mindset and determination to achieve his goals, setting a great example for peers by inspiring them to pursue passions alongside their education. We are so proud!”
Explore the genius Kallabot and the various AI agents it offers or if you’re interested in studying at Bradford College just like Abdul, browse our full range of courses.
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