Customer Service for Health and Social Care Settings
Study Level | Level 2 |
Duration | 1 Academic Year |
Study Mode | Full-time |
Start Date | September 2025 |
Qualification Gained: Northern Council for Further Education Extended Diploma in Health and Social Care
Study LevelLevel 3 Course TypeSchool Leavers Duration2 Academic Years Start DateSeptember 2025 Study ModeFull-time LocationDavid Hockney BuildingIs this course for you?
If your goal is to progress on to Higher Education and become a fully qualified health and social care professional, then this course can help you achieve your goals.
The Level 3 Extended Diploma in Health and Social Care is an advanced qualification, and can provide a route to higher level study and a variety of rewarding careers in the sector. Successfully completing this course is equivalent to you achieving 3 A levels.
In addition to college-based learning, you will also develop hands-on practical skills and experience by spending one day per week on a mandatory work placement, in a suitable health and social care setting.
This two-year full-time course will cover a variety of topics that affect the provision of health and social care in the home, community and clinical settings, including life span development, psychological perspectives, anatomy and physiology, sociology, safeguarding, equality and diversity and infection and prevention.
More than just developing your knowledge and skills in the practical application of care, you will also expand your theoretical knowledge in areas such as communication and supportive skills, law and ethics, meeting individual care and support needs, and personal and professional development.
You will develop in-depth knowledge and skills via a combination of practical work-based learning, and will gain a deeper understanding of the principles and theory that surrounds the health and social care sector via academic study.
You need a minimum of grade 4 in Maths and English
A mandatory 175-hour placement in real care settings (e.g., hospitals, care homes, nurseries) is a key part of the course, offering hands-on experience and professional development.
This course can lead to a successful career pathway in areas such as nursing, midwifery, social work, psychology, public health, or occupational therapy.
If you have any questions or require any additional information, please contact [email protected]
Disclaimer: Our prospectus, college documents and website are simply here to offer a guide. We accept no liability for any inaccurate statements and are not responsible for any negative outcomes if you rely on an inaccurate statement. We reserve the right to withdraw any programmes or service at any time.