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Key details

Attendance Evenings
Duration 11 weeks (22 hours)
Code VAB178AA
Awarding Body
Level Community Learning Courses
Start Date 18/01/2022

Course overview

This course will expand on the knowledge gained in the introductory course. This Improvers course will help you to develop and understand the skills required to provide good customer service in everyday work situations such as in an office or retail environment.

Entry requirements

You should have previously completed Customer Service Introduction

Tuition fees

If you're 19 or older you may need to pay a fee. See our Further Education tuition fees page for more details.

For information about our student services, please click here.

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