Customer Service for Health and Social Care Settings
NCFE CACHE Level 2 Certificate in Customer Service for Health and Social Care Settings
School Leavers, Level 2
1 year Full-time
September 2024
Full-time
David Hockney Building
Overview
This qualification covers a range of key subject areas in Health and Social Care and Early Years combined so is ideal for those school leavers who need to retake their GCSE Maths and English alongside a vocational qualification in either Health & Social Care or Early Years.
Please note that a uniform is required for this course, click here to purchase.
Key Info
This qualification is designed to act as an introduction and enable learners to develop the knowledge and understanding required to work with customers within the Health and Social Care sector.
This qualification will focus on the study of Customer Service in Health and Social Care. The objectives of this qualification are to help learners:
- Develop an Awareness of Customer Service in Health and Social Care
- Understand the needs of customers who access Health and Social Care services
- Develop an Awareness of Customer Service in Health and Social Care
- Understand how to communicate effectively in a Health and Social Care setting
- Understand the needs of customers who access Health and Social Care services
- Understand teamwork in Health and Social Care settings
Entry to this course requires a combination of grades 2 or 3 in GCSE Maths and English.
Please note that a uniform is required for this course, click here to purchase.
Assessment includes an Online Portfolio and Course work.
This qualification provides direct progression to our Level 3 Award, Certificate and Extended Diploma in Health and Social Care or Early Years dependent on GCSE grades. Learners can also progress onto further learning at Level 3 and above.
This qualification does not provide a licence to practise, but may support progression into a range of job roles in the Health and Social Care sector or Early Years including:- Care Support Workers in Adult residential settings
- Healthcare assistants in community, primary care and acute health environments
- Care Support Workers in domiciliary services, supported living or day services
- Community-based Support Workers
- Nursery Assistants
If you are 16 to 18 years old you won't have to pay tuition fees. If you're 19 or older you may need to pay a fee.
This is representative of the most common fees scenario, but actual fees can vary depending on a number of factors. Please contact us if you need more guidance.
If you have any questions or require any additional information, please contact [email protected]
Disclaimer: Our prospectus, college documents and website are simply here to offer a guide. We accept no liability for any inaccurate statements and are not responsible for any negative outcomes if you rely on an inaccurate statement. We reserve the right to withdraw any programmes or service at any time.
