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Key details

Attendance Full-Time
Duration 1 year
Code
Awarding Body City & Guilds
Level Further Education
Start Date 07/09/2020

Other start dates

Course overview

Travel and Tourism is now one of the largest sectors in the world in terms of generating jobs and income.

This one year course has been designed to meet the needs of those who want to work in the travel and tourism industry, for example: holiday centres, tour operator companies, travel agencies, cruise line companies or conference events organisations.

The course will allow you to learn, develop and practise the skills required for employment and/or career progression in the travel and tourism sector.

Many of the course units will be delivered together with all students; however you will have the flexibility to choose your own study route for part of the course to help your progression in either the retail or business travel sector.

What you'll study

Units studied include:

  • Interpersonal Skills for the Travel Workplace
  • Principles of Customer Service in Hospitality, Leisure and Travel & Tourism
  • Worldwide Travel and Tourism Destinations
  • Customer Service & Selling Skills for Travel & Tourism
  • Retail Travel Services
  • Visitor Attractions
  • Resort Representatives
  • Travel Planning.

A work placement in Travel & Tourism will be part of your programme.

City & Guilds qualifications are designed as a vocational route into employment and these do not provide UCAS points, unlike BTEC qualifications which are required if you wish to follow the academic route into university.

The course is 80% classroom-based study and 20% practical activities.

Our experienced staff will deliver a variety of lectures, seminars, workshops and presentations and you will also carry out independent student research.

You will develop skills using the latest travel industry directories and manuals.

  • Customer service skills
  • Employability skills
  • English and Maths skills
  • Geographical knowledge of the UK and beyond
  • Group work skills
  • Information gathering skills
  • Public speaking skills

You’ll also have English and Maths in your timetable to help you improve your skills in those areas.

This will assist you in areas such as assignment writing, research, job applications, presentations, managing your finances and the interpretation of data.

These skills will also help you in the future as most employers look for evidence of ability in these areas. 100% attendance in these lessons is therefore mandatory.

  • Units studied include:

    • Interpersonal Skills for the Travel Workplace
    • Principles of Customer Service in Hospitality, Leisure and Travel & Tourism
    • Worldwide Travel and Tourism Destinations
    • Customer Service & Selling Skills for Travel & Tourism
    • Retail Travel Services
    • Visitor Attractions
    • Resort Representatives
    • Travel Planning.

    A work placement in Travel & Tourism will be part of your programme.

    City & Guilds qualifications are designed as a vocational route into employment and these do not provide UCAS points, unlike BTEC qualifications which are required if you wish to follow the academic route into university.

  • The course is 80% classroom-based study and 20% practical activities.

    Our experienced staff will deliver a variety of lectures, seminars, workshops and presentations and you will also carry out independent student research.

    You will develop skills using the latest travel industry directories and manuals.

    • Customer service skills
    • Employability skills
    • English and Maths skills
    • Geographical knowledge of the UK and beyond
    • Group work skills
    • Information gathering skills
    • Public speaking skills
  • You’ll also have English and Maths in your timetable to help you improve your skills in those areas.

    This will assist you in areas such as assignment writing, research, job applications, presentations, managing your finances and the interpretation of data.

    These skills will also help you in the future as most employers look for evidence of ability in these areas. 100% attendance in these lessons is therefore mandatory.

Assessment

The work you do on this course will be internally assessed but there will be a small number of online tests.

Ongoing assessment takes place throughout the course to enable you to develop a portfolio of evidence.

Typical assessments will be in the form of:

  • Group & Individual work
  • Online tests (three units)
  • Practical tasks and role play activities
  • Presentations
  • Professional discussion
  • Written work

Entry requirements

GCSE English
Grade D/3
GCSE Maths
Grade D/3
Level 1
Related subject

English and/or Maths will be included in your timetable if you have not achieved a GCSE at Grade 4 or above in these subjects when you start your course.

Work experience

Work experience is part of this course.

Career opportunities in the Travel and Tourism sector include:

  • Air crew (cabin crew & flight crew)
  • Airport operations & ground handling
  • Airport security
  • Conference and banqueting assistant
  • Cruise ship staff
  • Holiday representative
  • Hotel receptionist
  • Overseas resort representative
  • Passport control/UK order agent
  • Tour guide
  • Tourist Information
  • Tour Operations
  • Travel Agent (Retail or Business).

Careers and skills

Sarah O'Connell

Travel and Tourism Tutor

"At Bradford College, we are determined to give our students the education and experience to help launch them into successful careers and partnerships with employers such as Holiday Inn are invaluable."

Sarah O'Connell

Travel and Tourism Tutor

"At Bradford College, we are determined to give our students the education and experience to help launch them into successful careers and partnerships with employers such as Holiday Inn are invaluable."

Next steps

This course includes compulsory day-trips (both locally and regionally) that you will have to pay for. The cost of these visits over the course of the year will be about £80. Destinations include the local area, Blackpool, Leeds and York. There will also be a program of guest speakers. You will also have to purchase a study pack (including a lever arch file, dividers, plastic wallets, general stationery and a Flash Drive) and these must be brought with you for each session. This will cost approximately £10. Please note that you are required to wear a uniform whilst studying on this course, comprising of plain black trousers/skirt (no leggings) and smart shoes (no trainers) which you can source yourself. You will have to purchase from us a uniform pack that includes a Bradford College branded formal shirt and tie/scarf, polo shirt and fleece jacket and a stationery pack. These items must be bought before the course starts and worn/brought from the first day of induction. The approximate cost for these items is £30-£40.

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Tuition fees

If you are aged 19+ and studying a Further Education Course at Bradford College, you may have to pay course fees.

The amount depends on the course and on the number of hours. Actual costs can be obtained from our team.

Email: enrolment@bradfordcollege.ac.uk.

Student Finance

You may be entitled to financial support whilst you study. For more information, contact our Student Finance Team.

Tel: 01274 088 349 Email: studentfunding@bradfordcollege.ac.uk

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